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Homeowner Association FAQ

How are HOA dues collected?
Does Property MGMT Services, Inc charge a late fee?
What do my dues pay for?
Can I use online banking to pay my bills?
Does Property MGMT Services, Inc accept cashier’s checks or money orders?
When is my payment due?
Who do I contact with questions about my statement?
What if my check was sent but is not appearing as paid on my statement?
What about after-hours emergencies?

 

How are HOA dues collected?

Association dues must be sent to our lock-box deposit service as a check made payable to the Homeowner Association. Checks must match the amount due as stated on the payment coupon, which is to be included with all payments. Barring a discrepancy in payment, all checks will be deposited within 24 hours of receipt.    [Return to Top]


Does Property MGMT Services, Inc charge a late fee?

Property MGMT Service, Inc carries out the late payment policies as established by the Board of Directors. Any contested charges or fees must be handled by the Board of Directors of your Association as Property MGMT Services, Inc cannot waive any fees.    [Return to Top]


What do my dues pay for?

HOA dues pay for all shared expenses at a residential property, including but not limited to:

  • Landscaping
  • Janitorial services
  • Maintenance
  • Shared utilities
  • Security
  • Pool cleaning (where applicable)
  • Governing of the HOA
  • HOA insurance policy
  • Funding a reserve account established for major property upkeep and/or replacements
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Can I use online banking to pay my bills?

Payments made via online accounts are sent as a check from your bank. Please confirm that your bank is sending the check to the appropriate address:

Property MGMT Services, Inc
1055 W. 7th Street, Ste. 1500
Los Angeles, CA 90017

Please allow ten days from the date your check is debited before it is due in order to ensure it is received timely.

If your bank allows memos on checks, please include your tenant ID number found on your monthly statement. If you do not live at the property, please include the address and unit number of the property on the check.    [Return to Top]


Does Property MGMT Services, Inc accept cashier’s checks or money orders?

Yes. Please include your tenant ID number found on your monthly statement.    [Return to Top]


When is my payment due?

Billing statements are distributed the last week of each month. Payments are due on the first of each month unless otherwise stated with the CC&R’s and delinquency policy of your Association. Payments are to be sent to the above mailing address, and must include your tenant ID number as presented on your statement. If unable to locate ID number, please include property address and unit number on the check.

(Note: Billing statements are sent as a courtesy. Failure or delay in the receipt of your statement does not affect the due date on the first of the month.)    [Return to Top]


Who do I contact with questions about my statement?

Contact your Property Manager or send an e-mail to tsmith@pmgmtservices.com.    [Return to Top]


What if my check was sent but is not appearing as paid on my statement?

Fax a copy of your cancelled check (front and back) to 213-236-0601, attention “Accounts Receivable.” Include your name and address, unit number and phone number.    [Return to Top]


What about after-hours emergencies?

If there is a building emergency and somebody has been injured, please call 911 first.

Tenants and homeowners can reach Property MGMT Services, Inc 24 hours a day, every day of the week at 310-929-0128.

Upon fielding your call, our emergency service dispatcher will contact the on-call maintenance supervisor detailing your specific problem and will provide your contact information.

Please do not leave emergency messages on individual voicemail boxes and/or send e-mails to report your emergency.

For non-emergency related maintenance issues, please contact during normal business hours or submit an e-mail to fixit@pmgmtservices.com.    [Return to Top]